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Submit payment by E-Transfer

Payments can be made via e-mail money transfers sent directly to This email address is being protected from spambots. You need JavaScript enabled to view it..

Refer to your bank's e-transfer instructions for details.

Pay by Credit Card via QuickBooks

A QuickBooks invoice containing a "Pay Now" link will be emailed shortly (usually within 24 hours) after registration.

A payment receipt will also be issued via QuickBooks once payment has been processed.


Finding your Balance Due using the Client Portal

Login to the Client Portal

Begin by logging in to the Client Portal, then select the Invoices tab. Under Payments Due, you will see a list of unpaid/unprocessed invoices. Your Client Portal account will show a balance due until your payment is processed through Dog Biz Pro by our admin team.

  • Click the 'hamburger' icon to the left of an invoice and you will see a pop out like the one to the right.
  • Click the magnifying glass icon to open the invoice. Click the printer icon to print the invoice.
    (The $ Pay Invoice icon is no longer functional as we move from PayPal to QuickBooks.)

Other Useful Tips

Classes shows your registered classes and puppy playdates. The word "Pending" in the title indicates that your registration hasn't been approved by our team yet.

Credits shows your unused Puppy Pass or Package credits. Click "Use" to the right of the appropriate credit and then select your puppy playdate or class in order use your credit as your form of payment. The system should also give you the option of using one these credits when signing up for a playdate or class from the Classes page accessible through the blue banner, as long as the activity is approved for your pass or package (see the Memo line for details).

Please note that the Credits tab will not show any payment credits that are on your account, only the Admin Portal will, and therefore any such credit must be applied to your class by our admin team. Please email This email address is being protected from spambots. You need JavaScript enabled to view it.in these cases, thank you.

Contact us

613-979-6959

Hours

Monday - Closed
Tues, Wed, Thurs - 8-8
Friday - 10-5
Sat & Sun - 9-5

Address

48 Colonnade Road North, Suite A250
Ottawa, On, Canada
K2E 7J6